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Initial Orders & Secondary Orders
Depending on when we receive your information, orders are either processed as an Initial Order or Secondary Order, which determines shipping timelines.
7 articles
How do Initial & Secondary Orders work?The difference between Initial & secondary orders.
What is Rush Processing?Rush Processing is always applied to your Secondary Order to help speed the process along.
Single Ship ExperiencesClasses with kits that are unable to ship in two orders.
Important deadlines for shipped eventsThere are four important deadlines to be aware of when booking Classes with Kits or Giftings.
Can you ship our kits early so we ensure we have them?If you'd like to opt for shipping your kits early, we charge an Early Timeline Fee, which varies per experience.
Processing a Secondary Order earlier than the final deadlineIf you're considering closing the final deadline earlier than our default deadline for your Secondary Order, keep this in mind.
Initial and Secondary Order Shipping Insurance PolicyKits that are shipped out as an Initial Order are covered by our Shipping Insurance Policy, while Secondary Order kits are not covered.