All Collections
Refundable Attendance Policy
This policy is in place for customers who have booked an eligible experience anticipating a higher number of attendees, and ultimately had a lesser turnout.
3 articles
What is the Refundable Attendance Policy?This policy offers the flexibility to receive a refund in the form of Confetti Credits for a lesser turnout for a handful of experiences.
How do I request a refund?Please reach out to Event Support at [email protected] within 2 business days of the event passing.
How do I know if I’m eligible for a refund?In order to receive a refund for a lesser turnout, you must check all of the boxes for the following criteria.