It’s always unfortunate when severe shipping issues arise, but our support team will be with you every step of the way. In the very rare event that a significant number of your kits are affected due to reasons beyond our control, we’ll work with you as a team to decide the best course of action. These solutions may equal but are not limited to:
Rescheduling for a later date
Sending a video tutorial
Running a different event
A combination of the above solutions
Confetti cares deeply about the quality of your experience. Your satisfaction and your trust in our team is super important to us! We will do everything in our power to make things right and fair for everyone involved.