The Senior Content & Community Manager at Confetti will build and nurture a vibrant community of People leaders, event planners, team managers, and employees. In this role, you'll drive engagement, advocacy, and customer loyalty by connecting with our audience and creating spaces for culture-minded professionals to come together. You'll own our customer marketing initiatives, content strategy and creation, social media management, and community-led growth initiatives. By engaging our customers and broader audience, you'll craft strategies that educate, inspire, and celebrate our community—turning awareness into engagement and passive users into advocates.
Confetti operates in the HR tech space and provides a solution for employee culture & engagement. Our product allows companies to discover, plan and book high quality experiences for their teams for every use case. From team building, onboarding, DE&I and even learning & development, our rich catalog provides hundreds of fresh options for any budget and team size.
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Product Led - As a managed marketplace for employee experiences, we put the user-experience of our platform at the top of our priority list. We believe (and have significant evidence) that a great platform sells itself, and always prefer investing in the platform & marketing automation as scalable sales channels.
Data Driven - We heavily utilize analytics to measure the usage of every feature we release, and use hard evidence when making decisions regarding what’s next (you’ll never have to build something just because sales/investors asked for it).
Corporate-Consumer Facing - Selling directly to any employee that holds a company credit card, Confetti enjoys the benefits of B2C companies (low-touch onboarding, no sales or corporate approvals needed, etc.) and those of B2B companies (high recurring budgets, high willingness-to-pay, low pricing sensitivity).
4+ years experience in community management, content marketing, or customer marketing—preferably in SaaS, HR tech, or B2B2C environments.
Strong background in content strategy (multi-media), storytelling and social media management.
Experience producing virtual events, driving participation, and delivering tangible outcomes.
Ability to translate community insights into actionable strategies.
Experience strategizing, managing, and executing partnership & co-marketing initiatives.
Experience managing and optimizing third-party review sites (e.g., Capterra, Trustpilot)
Excellent communication and interpersonal skills; a natural connector and storyteller.
Passion for workplace culture, team engagement, and building vibrant communities.
High attention to detail, organization, and ability to thrive in a fast-paced, evolving startup environment.
Community Engagement: Building and managing Confetti’s customer and community ecosystem, fostering engagement, connection, and loyalty.
Content Strategy & Creation: Owning the strategy, execution and creation of high-impact content across formats (written, video, visual) and channels that drives inbound traffic, supports sales and lifecycle campaigns, and amplifies customer stories.
Social Media Management: Owning and executeing Confetti’s social media strategy, growing brand awareness and engagement across key platforms (LinkedIn, Twitter, Instagram, etc.).
Customer Advocacy: Developing and executing programs to turn customers into advocates—think case studies, testimonials, third-party reviews, and referral campaigns.
Virtual Event Programming: Hosting and managing community-driven events (webinars, Q&As, workshops) to drive participation and deepen customer relationships.
Partnership & Co-Marketing Support: Collaborating with partners and cross-functional teams to execute co-marketing campaigns that expand Confetti’s reach and drive engagement within our target audiences.
Field Marketing & ABM Support: Collaborating with the marketing and sales teams to execute field marketing initiatives and support ABM campaigns.
Community Insights: Gathering feedback and surface insights from the community to inform product, marketing, and customer experience strategies.
Proactively communicating opportunities for improvement within the company -- we are constantly changing and evolving, and as a member of our startup, your creativity will impact the long-term success of the organization!
Performance Analysis: Tracking key metrics (e.g., engagement rates, event attendance, content performance) to measure impact and optimize efforts.
Field Marketing & ABM Support: Collaborating with the marketing and sales teams to execute field marketing initiatives and support ABM campaigns.
Community Insights: Gathering feedback and surface insights from the community to inform product, marketing, and customer experience strategies.
Proactively communicating opportunities for improvement within the company -- we are constantly changing and evolving, and as a member of our startup, your creativity will impact the long-term success of the organization!
Performance Analysis: Tracking key metrics (e.g., engagement rates, event attendance, content performance) to measure impact and optimize efforts.
We realize that building a truly great solution to our customers' most pressing problems is a long-lasting mission, akin to running a marathon rather than a sprint (pun intended). Therefore, we optimize for both achieving our goals and enjoying the journey.
Despite the power of technology, we believe that humans are at the core of every business, so we approach all elements of our work with kindness & empathy, keeping that fact in mind.
We insert fun into every place and situation we can!
We challenge ourselves to be open minded, level-headed, and flexible.
We try to always under-promise and over-deliver, but we admit to our mistakes when we make them. We know that people cannot and should not be responsible for understanding each one of us individually, so we do our best to communicate our own complex internal workings as transparently as possible.
We pride ourselves on hard work that results in true value and quality for our end users. Our never-ending passion for innovation drives us to create a larger positive impact on this planet.
We do our best to meet all challenges with creative solutions. We try to always look within ourselves before demanding change from others.
We approach software development as a craft rather than a production line. Our passion for quality is part of our DNA and can also be seen in our UX, offerings, customer service and more.
We demonstrate our respect for all humans by being an inclusive company and by constantly reassessing ourselves to ensure we’re treating employees, customers, vendors, partners, investors, and users with the utmost respect and consideration.
Rather than using “transparency” as a mere slogan we implement it radically by providing full visibility of each aspect of the company to every team member. We believe that each team member should be a co-author of our story, not a supporting actor.
Building software (as many other things), can be either done by craftsmanship or a “production line” approach. If you’ve had a chance to interact with our platform, you probably know by now which method we choose. We are passionate about excellent software & UX, and apply the same values to the rest of the Confetti DNA - from our boutique vendors to our top-notch customer service.
Even as an early-stage startup, we highly invest in our developer experience, and always look for ways to improve it. We believe that using the best tools, frameworks & processes creates a smoother workflow that makes our job that much more fun and productive. Our team has deep awareness of why this matters, and the means to execute it.
While this word has been circulating quite a lot lately, it’s rarely implemented to its fullest. Our team is exposed to EVERYTHING happening at the company, in real time - from sales to fundraising, hiring, product and really anything else. We believe that each team member should be a co-author of our story, not a supporting actor.
To create the best solutions, for our users' most important problems, we need to always be heading in the right direction. To remain the market-leader in our category, we need to continue moving fast. Building something great takes time, so reaching our goals while enjoying the ride means running a marathon, not a sprint (pun intended).
We demonstrate our respect for all humans by being an inclusive company and by constantly reassessing ourselves to ensure we’re treating employees, customers, vendors, partners, investors, and users with the utmost respect and consideration.
We do our best to meet all challenges with creative solutions. We try to always look within ourselves before demanding change from others.
Despite the power of technology, we believe that humans are at the core of every business, so we approach all elements of our work with kindness & empathy, keeping that fact in mind.
We pride ourselves on hard work that results in true value and quality for our end users. Our never-ending passion for innovation drives us to create a larger positive impact on this planet.
We try to always under-promise and over-deliver, but we admit to our mistakes when we make them.
To remain the market-leader in our category, we need to continue moving fast. Building something great takes time, so reaching our goals while enjoying the ride means running a marathon, not a sprint (pun intended).
We challenge ourselves to be open minded, level-headed, and flexible.
We insert fun into every place and situation we can!
We are a young, well-funded startup helping companies create memorable, easy-to-plan experiences that inspire dynamic workplaces, encourage healthier offices, and motivate happier, more holistic teams.
Our platform allows companies to seamlessly book fully-customizable, multi-vendor (virtual) gatherings for their employees in just a few clicks. From online games to hosted game shows and shippable experiences, our platform contains over 100 unique experiences to support our customers’ desire for fresh and fun ideas. COVID required us to be agile and adaptable, so we successfully pivoted into the virtual events world. With offices potentially coming back soon, we are looking forward to the future of events, working towards a single platform for in-person, hybrid and virtual experiences.
We do our best to get back to all applicants ASAP
